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There's lots of support available for people at any stage of life. Here are some key contacts to help you and your family.


Just One Number 0300 300 0123

For any questionsor worries

you have about your child


Norfolk County Council 0344 800 8020

To report a safeguarding concern

about an adult or child

ChatHealth 07480 635060

Secure text messaging advice service for 11-19-year-olds


Leeway refuge services 03005610077

24-hour helpline for victims

of domestic abuse

Age UK's Advice Line 0800 678 1602

Free confidential advice for older people and their families


First Response helpline 111 (option 2)

For people of all ages needing urgent mental health support


Get in touch

Contacting   Norfolk County Council

0344 aoo 802.0

Text Relay: 1800103,44800 8020

Post: Norfolk County CounciI, County HaII,

Martineau Lane, Norwich, NR1 2DH

0344 numbers are charged for just like 01 and 02

Information and access to all our customer service’s is also available at all our libraries..


Do it online

You can find out about our services, report problems or apply for courses, school places and more at - here are just a few examples:

What is 'right up your street'?

Search for local clubs, activities and services at

Improving your home? Find a trusted trader at

De-cluttering? Find your local recycling centre at

Looking for a new school? Find your child's catchment school or apply for a place at

Want to check for local roadworks?

Has your concessionary bus pass been lost or stolen? Pay for a replacement at

Need help getting out and about?

Need to apply or reapply for a Blue Badge parking permit?

Renewing a library book?

Need to report faulty street lighting?

Found an adult learning course you like? Apply and pay for it online at

Need to report a pothole?

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